Liz Jazwiec (Jazz-wick) is a nationally recognized speaker, specializing in improving customer and employee satisfaction.
As founder and CEO of Liz,inc, a consulting practice formed to help organizations develop a customer service culture driven by increased employee satisfaction, Liz directly addresses the concerns facing businesses today including leadership, team and customer satisfaction issues. With over 25 years of clinical and corporate experience, Liz has been instrumental in accomplishing service and organizational excellence based on developing improved employee morale.
Her business background includes:
- Sales and management corporate recruiter
- Director of Organizational Development
- Advisor to CEO on leadership development
- Leadership Institute chair
In addition, Liz's healthcare highlights encompass:
- Vice President of Patient Care
- Director of Emergency Services
- 25 years as a Registered Nurse
Liz is ready to help you—get in touch over the web, by email, or phone today.
With Liz, You'll Learn:
- Key leadership concepts
- Leadership survival skills
- Winning behaviors of superior leaders
- Techniques of leading change, recruitment, selection, orientation, accountability
- Managing resistant employees
- Tips on using reward and recognition to motivate employees to continued success
- The difference between quality and service
- The connection between customer service and employee satisfaction
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